Terms
of Service

Sylte Studios Terms of Service
Version 0.4 | 4 June 2026

Also read these pages:
Photography Terms & Conditions
Copyright & Usage Rights

Sylte Studios helps business clients keep projects clear and accountable, from scope and deliverables to usage, fees, and timelines. For each project, the written proposal, estimate, order confirmation, or statement of work (the “Order”) is the practical source of truth. If anything conflicts, the Order takes precedence for that project.

All fees are exclusive of VAT unless the Order states otherwise.

1. DEFINITIONS

1.1 “Deliverables” means the final outputs described in the Order.

1.2 “Working files” means source and production materials (for example layered design files, editable masters, project files, RAW files, working footage, and development repositories) that are not final deliverables unless the Order explicitly includes them.

1.3 “Third-party costs” means external costs (for example studios, rentals, talent, travel, permits, software, platforms, apps, fonts, stock, hosting, and subscriptions).

1.4 “Licence” means the usage rights granted to you as described in the Order.

2. ORDER OF PRECEDENCE / FORMATION

2.1 One source of truth. The Order defines the commercial and delivery terms for a project (scope, deliverables, usage/licence, fees, payment schedule, and timelines).

2.2 Acceptance. An Order becomes binding when you (a) confirm it in writing (email is sufficient), (b) make the first payment for the project, or (c) request that work starts.

2.3 Changes. Any change to scope, deliverables, usage/licence, or schedule must be agreed in writing. Changes may affect fees and timelines.

3. SCOPE, DELIVERABLES, AND REVISIONS

3.1 Scope. We deliver the services and deliverables described in the Order.

3.2 Assumptions. Any assumptions in the Order (for example number of concepts, pages/templates, assets, shoot days, locations, and approvals) are part of scope. If assumptions change, this is a scope change.

3.3 Revisions (default). Unless the Order says otherwise, fees include one revision round per agreed deliverable/phase. A “revision round” means one consolidated set of written notes from one decision-maker.

3.4 Additional work. Additional revisions, additional rounds, or requests beyond scope are billed at the rate stated in the Order (or our standard rate if not stated).

4. PAYMENT, FEES, AND THIRD-PARTY COSTS

4.1 Payment schedule. The payment schedule is defined in the Order.

4.2 Late payment. If payment is delayed, we may pause work and adjust timelines accordingly. Statutory interest and fees may apply.

4.3 Third-party costs. Third-party costs are your responsibility unless explicitly included as fixed-fee items in the Order. Where third-party costs are estimated, they may vary.

4.4 Authority to incur third-party costs. If the Order includes third-party costs, you authorise us to incur those costs as necessary to deliver the project, within the scope and budget caps (if any) stated in the Order.

4.5 Non-refundable commitments. Third-party costs and reserved time that have been committed (for example bookings, rentals, crew, studios, font licences/licensing, and platforms/subscriptions) are non-refundable and payable by you even if a project is delayed or cancelled, unless the third party refunds them.

5. CLIENT RESPONSIBILITIES

5.1 Inputs and access. You will provide materials, approvals, and access (including accounts, logins, and platform permissions) in a timely manner.

5.2 Feedback. Feedback should be consolidated and delivered within the timelines agreed.

5.3 Rights in client materials. You warrant that you own or have permission to use any materials you supply or instruct us to use (including copy, imagery, fonts, trademarks, music, footage, and product data), and you will indemnify us from claims arising from those materials or instructions.

6. COLLABORATORS / SUBCONTRACTORS

6.1 Use of collaborators. We may engage collaborators, subcontractors, and specialist partners (for example producers, retouchers, developers, stylists, and studios) to deliver the services.

6.2 Responsibility. We remain responsible for the performance of services we delegate to collaborators, subject to these terms.

6.3 Confidentiality. We will ensure collaborators are bound by confidentiality obligations consistent with these terms.

7. INTELLECTUAL PROPERTY, LICENSING, AND USAGE

7.1 Ownership. Unless explicitly agreed otherwise in writing, we (and our collaborators) retain ownership and copyright in all work we create, including concepts and work-in-progress.

7.2 Licence granted on full payment. Once all invoices due for the project are paid in full, you receive the licence described in the Order.

7.3 No usage before full payment. No licence is granted and no usage is permitted until full payment is received.

7.4 Working files. Working files are not included unless explicitly stated in the Order.

7.5 Third-party components. Deliverables may include third-party components (for example platforms, themes, plugins/apps, fonts, stock, and code libraries). Those components are licensed to you under their own terms and may require separate subscriptions or fees.

8. SERVICES (CREATIVE / DESIGN / DIGITAL / PHOTO)

8.1 Creative direction & brand strategy. Where the Order includes creative direction and/or brand strategy services, the scope (workshops, concepts, routes, deliverables, number of rounds, and decision-makers) is set out in the Order. Strategy recommendations are provided for business use; final business decisions remain yours.

8.2 Design services (including brand identity). Where the Order includes design services, deliverables and formats are defined in the Order. Working files are not included unless the Order explicitly includes them.

8.3 Digital / web / platform projects. For sites built on platforms such as Shopify and Squarespace, you are responsible for platform subscriptions, hosting, third-party apps, and ongoing platform settings unless the Order states otherwise. We are not responsible for outages, limitations, policy changes, or breaking changes in third-party platforms / apps / services. Testing / QA is limited to what is set out in the Order (for example modern browsers/devices). Ongoing maintenance, content updates, and feature development are not included unless agreed as a retainer or support agreement.

8.4 Photography productions. Where the Order includes photography production services, additional photography-specific terms may apply (including production, usage, cancellations, and third-party costs). The photography terms are available at: syltestudios.com/photography-terms. If there is a conflict for a photography production, the Order and the photography terms take precedence for that photography production.

8.5 Footer credit (web/e-commerce). Unless the Order states otherwise, we may include a small footer credit on websites and e-commerce experiences we design and/or build (e.g., “Designed by Sylte Studios”), linked to our website.

9. DELIVERY, ACCEPTANCE, AND RETENTION

9.1 Delivery. Delivery format and method are as specified in the Order.

9.2 Acceptance period. You must review deliverables promptly. Unless the Order states otherwise, deliverables are deemed accepted if you do not notify us in writing of any material non-conformity within 7 calendar days of delivery.

9.3 What is a defect. “Material non-conformity” means deliverables do not substantially match the agreed requirements in the Order. It does not include subjective preferences, new requirements, or scope changes.

10. CONFIDENTIALITY AND PORTFOLIO

10.1 Confidentiality. Both parties agree to keep non-public information, trade secrets, and proprietary materials disclosed during the project confidential.

10.2 Portfolio and promotion. We may show the work in our portfolio, studio channels, competitions, awards, exhibitions, and education.

10.3 NDA / embargo carve-out. If confidentiality, NDA, unreleased product, or embargo is agreed in writing, we will delay publication until launch or written approval.

11. CREDIT / ATTRIBUTION

11.1 Where reasonable. Where reasonable and appropriate (for example awards submissions, editorial features, and case studies), we may request credit/attribution. Any credit placement and wording will be agreed in a practical way and must follow your brand guidelines.

12. TERMINATION AND CANCELLATION

12.1 Termination for breach. Either party may terminate for material breach with written notice.

12.2 Client cancellation. If you cancel after work has started, you remain responsible for fees and costs incurred to date, including committed third-party costs and reserved time.

12.3 Effect of termination. On termination, all outstanding amounts become immediately due. No licence is granted until payment in full.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by law, our total liability is limited to the fees paid by you for the specific services giving rise to the claim. We are not liable for indirect or consequential loss, lost profits, loss of data, downtime, or third-party service failures.

14. GOVERNING LAW AND JURISDICTION

These terms are governed by Norwegian law. Any dispute will be handled by the competent courts in Oslo, Norway.

15. ENTIRE AGREEMENT

These terms together with the Order constitute the full agreement. Changes must be agreed in writing. Email confirmation is sufficient unless the Order requires signature.

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If you have questions about these terms, or need a signed version for procurement, email hei@syltestudios.com.